Shipping Policy for Scribble Smile
Effective Date: December 25,2024
At Scribble Smile, we strive to ensure that your orders are delivered quickly and efficiently. This Shipping Policy provides details about our shipping methods, costs, delivery times, and related information.
1. Shipping Locations
We ship to:
- Domestic: All states within the United States.
- International: Selected countries (please check availability during checkout).
2. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5–7 business days | Domestic (USA) |
| Expedited Shipping | 2–4 business days | Domestic (USA) |
| International Standard | 10–15 business days | Selected Countries |
| International Express | 5–10 business days | Selected Countries |
4. Shipping Costs
- Domestic Shipping: Calculated at checkout based on weight, dimensions, and destination.
- International Shipping: Rates vary depending on the country, size, and shipping method chosen.
Free Shipping: Available on domestic orders over $50 (Standard Shipping only).
5. Tracking Your Order
Once your order is shipped, a confirmation email with tracking details will be sent to you. Use the tracking link to monitor the progress of your shipment.
6. Delayed or Lost Shipments
While we strive to deliver on time, delays may occur due to unforeseen circumstances (e.g., weather, customs). If your order is delayed or lost:
- Contact our support team at support@scribblesmile.com or (940) 555-0192.
- Provide your order number and tracking information for assistance.
7. Address Changes
Please ensure your shipping address is accurate at checkout. Scribble Smile is not responsible for orders shipped to incorrect addresses provided by the customer.
For address changes, contact us immediately after placing your order.
8. Customs and Duties (International Orders)
For international shipments:
- The recipient is responsible for any customs duties, taxes, or fees.
- Customs processing times may vary by country and are beyond our control.
9. Contact Us
If you have any questions or concerns regarding shipping, please reach out to:
- Email: support@scribblesmile.com
- Phone: (940) 555-0192